FAQ

What are Carro's Brand Partnerships?

What is the real value of Carro? Video + article!

Written by David Rice
Updated over a week ago

How does Brand Partnerships work?

A brief overview of how Carro's Brand Partnerships works.

Written by David Rice
Updated over a week ago

How Much Does Carro Cost?

Pricing tiers and more!

Written by David Rice
Updated over a week ago

What is the "My Partners" tab?

How can I contact my partner?

Written by Elias Schrank
Updated over a week ago

How Do We Know Our Data Is Safe?

Privacy & security of your data.

Written by David Rice
Updated over a week ago

What Permissions Does Carro Need and Why?

What permissions do you grant to Carro for Brand Partnerships, and why?

Written by David Rice
Updated over a week ago

Can I Only be a Retailer or Supplier, or can I Choose Both?

You can do both!

Written by David Rice
Updated over a week ago

What is a Verified Badge on Carro?

All you need to know about verified badges!

Written by David Rice
Updated over a week ago

How are Partners Selected?

Choosing your Carro partners.

Written by David Rice
Updated over a week ago

Can Carro Support my Product Description Page's Custom Code?

How Carro handles your custom code on product description pages.

Written by Elias Schrank
Updated over a week ago

Product Syncing Feature

What is the product syncing option?

Written by David Rice
Updated over a week ago

What Are Stock Buffers?

Inventory buffers through Carro.

Written by David Rice
Updated over a week ago

Can I control the Minimum Advertised Price of my products?

MAP and your partner listings.

Written by David Rice
Updated over a week ago

How To Access Carro as a Supplier VS Retailer?

Is the experience different for either role?

Written by Elias Schrank
Updated over a week ago

How Can I View my Brand's Profile in the Directory?

Finding and displaying your profile to see how it would look to retailers.

Written by Elias Schrank
Updated over a week ago

Does Carro Interfere With 3rd Party Apps?

Will Carro work with other apps?

Written by David Rice
Updated over a week ago

Changing Your Products' Availability on Carro

How to make products available or unavailable for Brand Partnerships - can I choose which products are available to retailers?

Written by David Rice
Updated over a week ago

What is Kept in Sync Between the Retailer and Supplier Store?

Syncing inventory, product images/descriptions, and prices.

Written by Elias Schrank
Updated over a week ago

Shopify Inventory Options: Track inventory & Continue selling when out of stock.

How do "Track inventory" & "Continue selling when out of stock" settings affect your partnerships?

Written by David Rice
Updated over a week ago

Does Carro Support Back-Orders/Pre-Orders?

Written by David Rice
Updated over a week ago

Can I set Different Revenue Splits for Different Partners?

Yes, here's how!

Written by David Rice
Updated over a week ago

How do Discount Codes Work and Affect Revenue Splits?

What happens if the retailer offers a discount code.

Written by David Rice
Updated over a week ago

How can my Store be GDPR Compliant When Using Carro's Brand Partnerships?

If an order made through Carro shares their information with a supplier, how do I need to disclose this information to them?

Written by David Rice
Updated over a week ago

Can I Sell Digital Goods With Carro Brand partnerships?

Does Carro work with non-physical items?

Written by Elias Schrank
Updated over a week ago

Will Carro Slow Down My Site?

Site performance will not be affected.

Written by David Rice
Updated over a week ago

Can I Sell Carro-Powered Products on Marketplaces Outside of Shopify?

Selling supplier products on third-party platforms.

Written by Elias Schrank
Updated over a week ago

Inventory Syncing

Is the inventory synced between the retailer's and the supplier's stores?

Written by David Rice
Updated over a week ago

What is Brand Pairing?

What does a brand pairing specialist provide?

Written by Elias Schrank
Updated over a week ago

How Can I Give an Employee Access to Carro?

Allowing an employee to access Carro without accessing your entire Shopify account.

Written by David Rice
Updated over a week ago

Which Countries can use Carro's Brand Partnerships?

Does Carro work for international brands?

Written by David Rice
Updated over a week ago

What are Featured Brands & How do I Become Featured?

Want your brand highlighted as a Carro Featured Brand? Here's how.

Written by Elias Schrank
Updated over a week ago

How do I end my Relationship With Another Brand?

How to cancel a partnership.

Written by David Rice
Updated over a week ago

How can I Browse the Directory?

Can I browse the Carro Directory without installing?

Written by Elias Schrank
Updated over a week ago