FAQ

The most frequently asked questions + answers! :)

David Rice avatar Elias Schrank avatar
38 articles in this collection
Written by David Rice and Elias Schrank

What are Carro Brand Partnerships?

What is the real value of Carro? Video + article!
David Rice avatar
Written by David Rice
Updated today

3 Ways to Promote Products Online with Carro.

Best practices for advertising Carro products.
David Rice avatar
Written by David Rice
Updated this week

Managing Your Contact Information.

Where to find and update your contact information
David Rice avatar
Written by David Rice
Updated over a week ago

Auto-Teardown System - Why Are Carro Products Being Archived From my Store?

Product(s) in your store have been removed from the Carro network and are no longer available to sell.
David Rice avatar
Written by David Rice
Updated over a week ago

4 Ways to Merchandise Products On Your Online Store

Best practices for merchandizing Carro products.
David Rice avatar
Written by David Rice
Updated this week

How do I Launch Carro's Brand Partnerships?

Carro lives underneath the sales channel tab on the left-hand side of your Shopify dashboard, not in your apps.
David Rice avatar
Written by David Rice
Updated over a week ago

How does Brand Partnerships work?

A brief overview of how Carro's Brand Partnerships works.
David Rice avatar
Written by David Rice
Updated over a week ago

What is the Requests Tab?

How to review and accept partnership requests.
David Rice avatar
Written by David Rice
Updated over a week ago

How Much Does Carro Cost?

Pricing tiers and more!
David Rice avatar
Written by David Rice
Updated over a week ago

Changing Your Products' Availability on Carro

How to make products available or unavailable for Brand Partnerships - can I choose which products are available to retailers?
David Rice avatar
Written by David Rice
Updated over a week ago

What is the Partners tab?

How can I contact my partner?
Elias Schrank avatar
Written by Elias Schrank
Updated yesterday

How do Discount Codes Work and Affect Revenue Splits?

What happens if the retailer offers a discount code.
David Rice avatar
Written by David Rice
Updated over a week ago

How Do We Know Our Data Is Safe?

Privacy & security of your data.
David Rice avatar
Written by David Rice
Updated over a week ago

What Permissions Does Carro Need and Why?

What permissions do you grant to Carro for Brand Partnerships, and why?
David Rice avatar
Written by David Rice
Updated over a week ago

Does Carro Share the Barcode (ISBN, UPC, GTIN, etc.) Between Partners?

Yes, the SKU barcode will be shared.
David Rice avatar
Written by David Rice
Updated over a week ago

What is a Verified Badge on Carro?

All you need to know about verified badges!
David Rice avatar
Written by David Rice
Updated over a week ago

How are Partners Selected?

Choosing your Carro partners.
David Rice avatar
Written by David Rice
Updated over a week ago

Can Carro Support my Product Description Page's Custom Code?

How Carro handles your custom code on product description pages.
Elias Schrank avatar
Written by Elias Schrank
Updated over a week ago

Can I Only be a Retailer or Supplier, or can I Choose Both?

You can do both!
David Rice avatar
Written by David Rice
Updated over a week ago

What Are Stock Buffers?

Inventory buffers through Carro.
David Rice avatar
Written by David Rice
Updated over a week ago

Can I control the Minimum Advertised Price of my products?

MAP and your partner listings.
David Rice avatar
Written by David Rice
Updated over a week ago

How Can I View my Brand's Profile in the Directory?

Finding and displaying your profile to see how it would look to retailers.
Elias Schrank avatar
Written by Elias Schrank
Updated over a week ago

Does Carro Interfere With 3rd Party Apps?

Will Carro work with other apps?
David Rice avatar
Written by David Rice
Updated over a week ago

What is Kept in Sync Between the Retailer and Supplier Store?

Syncing inventory, product images/descriptions, and prices.
David Rice avatar
Written by David Rice
Updated over a week ago

Shopify Inventory Options: Track Quantity & Continue Selling When Out of Stock.

How do "Track inventory" & "Continue selling when out of stock" settings affect your partnerships?
David Rice avatar
Written by David Rice
Updated over a week ago

Does Carro Support Back-Orders/Pre-Orders?

David Rice avatar
Written by David Rice
Updated over a week ago

Can I set Different Revenue Splits for Different Partners?

Yes, here's how!
David Rice avatar
Written by David Rice
Updated over a week ago

How can my Store be GDPR and CCPA Compliant When Using Carro's Brand Partnerships?

What are my responsibilities under GDPR or CCPA?
David Rice avatar
Written by David Rice
Updated over a week ago

Can I Sell Digital Goods With Carro Brand partnerships?

Does Carro work with non-physical items?
Elias Schrank avatar
Written by Elias Schrank
Updated over a week ago

Will Carro Slow Down My Site?

Site performance will not be affected.
David Rice avatar
Written by David Rice
Updated over a week ago

Can I Sell Carro-Powered Products on Marketplaces Outside of Shopify?

Selling supplier products on third-party platforms.
Elias Schrank avatar
Written by Elias Schrank
Updated yesterday

Inventory Syncing

Is the inventory synced between the retailer's and the supplier's stores?
David Rice avatar
Written by David Rice
Updated over a week ago

What is Brand Pairing?

What does a brand pairing specialist provide?
Elias Schrank avatar
Written by Elias Schrank
Updated over a week ago

How Can I Give an Employee Access to Carro?

Allowing an employee to access Carro without accessing your entire Shopify account.
David Rice avatar
Written by David Rice
Updated over a week ago

Which Countries can use Carro's Brand Partnerships?

Does Carro work for international brands?
David Rice avatar
Written by David Rice
Updated over a week ago

What are Featured Brands & How do I Become Featured?

Want your brand highlighted as a Carro Featured Brand? Here's how.
Elias Schrank avatar
Written by Elias Schrank
Updated over a week ago

How do I end my Relationship With Another Brand?

How to cancel a partnership.
David Rice avatar
Written by David Rice
Updated over a week ago

How can I Browse the Directory?

Can I browse the Carro Directory without installing?
Elias Schrank avatar
Written by Elias Schrank
Updated over a week ago