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FAQ
The most frequently asked questions + answers! :)
32 articles in this collection
Written by
David Rice
and
Elias Schrank
What are Carro's Brand Partnerships?
What is the real value of Carro? Video + article!
Written by
David Rice
Updated over a week ago
How does Brand Partnerships work?
A brief overview of how Carro's Brand Partnerships works.
Written by
David Rice
Updated over a week ago
How Much Does Carro Cost?
Pricing tiers and more!
Written by
David Rice
Updated over a week ago
Changing Your Products' Availability on Carro
How to make products available or unavailable for Brand Partnerships - can I choose which products are available to retailers?
Written by
David Rice
Updated over a week ago
What is the Partners tab?
How can I contact my partner?
Written by
Elias Schrank
Updated over a week ago
How do Discount Codes Work and Affect Revenue Splits?
What happens if the retailer offers a discount code.
Written by
David Rice
Updated over a week ago
How Do We Know Our Data Is Safe?
Privacy & security of your data.
Written by
David Rice
Updated over a week ago
What Permissions Does Carro Need and Why?
What permissions do you grant to Carro for Brand Partnerships, and why?
Written by
David Rice
Updated over a week ago
Does Carro Share the Barcode (ISBN, UPC, GTIN, etc.) Between Partners?
Yes, the SKU barcode will be shared.
Written by
David Rice
Updated over a week ago
What is a Verified Badge on Carro?
All you need to know about verified badges!
Written by
David Rice
Updated over a week ago
How are Partners Selected?
Choosing your Carro partners.
Written by
David Rice
Updated over a week ago
Can Carro Support my Product Description Page's Custom Code?
How Carro handles your custom code on product description pages.
Written by
Elias Schrank
Updated over a week ago
Can I Only be a Retailer or Supplier, or can I Choose Both?
You can do both!
Written by
David Rice
Updated over a week ago
What Are Stock Buffers?
Inventory buffers through Carro.
Written by
David Rice
Updated over a week ago
Can I control the Minimum Advertised Price of my products?
MAP and your partner listings.
Written by
David Rice
Updated over a week ago
How Can I View my Brand's Profile in the Directory?
Finding and displaying your profile to see how it would look to retailers.
Written by
Elias Schrank
Updated over a week ago
Does Carro Interfere With 3rd Party Apps?
Will Carro work with other apps?
Written by
David Rice
Updated over a week ago
What is Kept in Sync Between the Retailer and Supplier Store?
Syncing inventory, product images/descriptions, and prices.
Written by
David Rice
Updated over a week ago
Shopify Inventory Options: Track inventory & Continue selling when out of stock.
How do "Track inventory" & "Continue selling when out of stock" settings affect your partnerships?
Written by
David Rice
Updated over a week ago
Does Carro Support Back-Orders/Pre-Orders?
Written by
David Rice
Updated over a week ago
Can I set Different Revenue Splits for Different Partners?
Yes, here's how!
Written by
David Rice
Updated over a week ago
How can my Store be GDPR Compliant When Using Carro's Brand Partnerships?
If an order made through Carro shares their information with a supplier, how do I need to disclose this information to them?
Written by
David Rice
Updated over a week ago
Can I Sell Digital Goods With Carro Brand partnerships?
Does Carro work with non-physical items?
Written by
Elias Schrank
Updated over a week ago
Will Carro Slow Down My Site?
Site performance will not be affected.
Written by
David Rice
Updated over a week ago
Can I Sell Carro-Powered Products on Marketplaces Outside of Shopify?
Selling supplier products on third-party platforms.
Written by
Elias Schrank
Updated over a week ago
Inventory Syncing
Is the inventory synced between the retailer's and the supplier's stores?
Written by
David Rice
Updated over a week ago
What is Brand Pairing?
What does a brand pairing specialist provide?
Written by
Elias Schrank
Updated over a week ago
How Can I Give an Employee Access to Carro?
Allowing an employee to access Carro without accessing your entire Shopify account.
Written by
David Rice
Updated over a week ago
Which Countries can use Carro's Brand Partnerships?
Does Carro work for international brands?
Written by
David Rice
Updated over a week ago
What are Featured Brands & How do I Become Featured?
Want your brand highlighted as a Carro Featured Brand? Here's how.
Written by
Elias Schrank
Updated over a week ago
How do I end my Relationship With Another Brand?
How to cancel a partnership.
Written by
David Rice
Updated over a week ago
How can I Browse the Directory?
Can I browse the Carro Directory without installing?
Written by
Elias Schrank
Updated over a week ago