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FAQ
The most frequently asked questions + answers! :)
20 articles in this collection
Written by
David Rice
and
Elias Schrank
What is Carro's Brand Partnerships?
What is the value of Carro? Video + article!
Written by
David Rice
Updated over a week ago
How does Brand Partnerships work?
A brief overview of how Carro's Brand Partnerships works.
Written by
David Rice
Updated over a week ago
What is the "My Partners" tab?
Information you will find in the "My Partners" tab.
Written by
Elias Schrank
Updated over a week ago
How Much Does Carro Cost?
Pricing tiers and more!
Written by
David Rice
Updated over a week ago
Can I Only be a Retailer or Supplier, or can I Choose Both?
You can do both!
Written by
David Rice
Updated over a week ago
How are Partners Selected?
Choosing your Carro partners.
Written by
David Rice
Updated over a week ago
Can Carro Support my Product Description Page's Custom Code?
How Carro handles your custom code on product description pages.
Written by
Elias Schrank
Updated over a week ago
How To Access Carro as a Supplier VS Retailer?
Is the experience different for either role?
Written by
Elias Schrank
Updated over a week ago
How Can I View my Brand's Profile in the Directory?
Finding and displaying your profile to see how it would look to retailers.
Written by
Elias Schrank
Updated over a week ago
Does Carro Interfere With 3rd Party Apps?
Will Carro work with other apps?
Written by
David Rice
Updated over a week ago
Change Your Products' Availability on Carro.
How to make products available or unavailable for Brand Partnerships - can I choose which products are available to retailers?
Written by
David Rice
Updated over a week ago
What is Kept in Sync Between the Retailer and Supplier Store?
Syncing inventory, product images/descriptions, and prices.
Written by
Elias Schrank
Updated over a week ago
How do Discount Codes Work and Affect Revenue Splits?
What happens if the retailer offers a discount code.
Written by
David Rice
Updated over a week ago
How can my Store be GDPR Compliant When Using Carro's Brand Partnerships?
If an order made through Carro shares their information with a supplier, how do I need to disclose this information to them?
Written by
David Rice
Updated over a week ago
Will Carro Slow Down My Site?
Site performance will not be affected.
Written by
David Rice
Updated over a week ago
Inventory Syncing
Is the inventory synced between the retailer's and the supplier's stores?
Written by
David Rice
Updated over a week ago
What is Brand Pairing?
What does a brand pairing specialist provide?
Written by
Elias Schrank
Updated over a week ago
How Can I Give an Employee Access to Carro?
Allowing an employee to access Carro without accessing your entire Shopify account.
Written by
David Rice
Updated over a week ago
Which Countries can use Carro's Brand Partnerships?
Does Carro work for international brands?
Written by
David Rice
Updated over a week ago
How do I end my Relationship With Another Brand?
How to cancel a partnership.
Written by
David Rice
Updated over a week ago