FAQ

What are Featured Brands & How do I Become Featured?

Want your brand highlighted as a Carro Featured Brand? Here's how.

Written by Elias Schrank
Updated over a week ago

Can I set different revenue splits for different partners?

Yes, here's how!

Written by David Rice
Updated over a week ago

What is Carro's Brand Partnerships?

What is the value of Carro? Video + article!

Written by David Rice
Updated over a week ago

How does Brand Partnerships work?

A brief overview of how Carro's Brand Partnerships works.

Written by David Rice
Updated over a week ago

What is the "My Partners" tab?

Information you will find in the "My Partners" tab.

Written by Elias Schrank
Updated over a week ago

How Much Does Carro Cost?

Pricing tiers and more!

Written by David Rice
Updated over a week ago

Can I Only be a Retailer or Supplier, or can I Choose Both?

You can do both!

Written by David Rice
Updated over a week ago

How are Partners Selected?

Choosing your Carro partners.

Written by David Rice
Updated over a week ago

Can Carro Support my Product Description Page's Custom Code?

How Carro handles your custom code on product description pages.

Written by Elias Schrank
Updated over a week ago

How To Access Carro as a Supplier VS Retailer?

Is the experience different for either role?

Written by Elias Schrank
Updated over a week ago

How Can I View my Brand's Profile in the Directory?

Finding and displaying your profile to see how it would look to retailers.

Written by Elias Schrank
Updated over a week ago

Does Carro Interfere With 3rd Party Apps?

Will Carro work with other apps?

Written by David Rice
Updated over a week ago

Change Your Products' Availability on Carro.

How to make products available or unavailable for Brand Partnerships - can I choose which products are available to retailers?

Written by David Rice
Updated over a week ago

What is Kept in Sync Between the Retailer and Supplier Store?

Syncing inventory, product images/descriptions, and prices.

Written by Elias Schrank
Updated over a week ago

How do Discount Codes Work and Affect Revenue Splits?

What happens if the retailer offers a discount code.

Written by David Rice
Updated over a week ago

How can my Store be GDPR Compliant When Using Carro's Brand Partnerships?

If an order made through Carro shares their information with a supplier, how do I need to disclose this information to them?

Written by David Rice
Updated over a week ago

Will Carro Slow Down My Site?

Site performance will not be affected.

Written by David Rice
Updated over a week ago

Inventory Syncing

Is the inventory synced between the retailer's and the supplier's stores?

Written by David Rice
Updated over a week ago

What is Brand Pairing?

What does a brand pairing specialist provide?

Written by Elias Schrank
Updated over a week ago

How Can I Give an Employee Access to Carro?

Allowing an employee to access Carro without accessing your entire Shopify account.

Written by David Rice
Updated over a week ago

Which Countries can use Carro's Brand Partnerships?

Does Carro work for international brands?

Written by David Rice
Updated over a week ago

How do I end my Relationship With Another Brand?

How to cancel a partnership.

Written by David Rice
Updated over a week ago