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Auto-Teardown System - Why Are Carro Products Being Archived From my Store?
Auto-Teardown System - Why Are Carro Products Being Archived From my Store?

Product(s) in your store have been removed from the Carro network and are no longer available to sell.

David Rice avatar
Written by David Rice
Updated over 2 years ago

When a product is made unavailable to the Carro sales channel by a supplier, whether by deletion, archiving, removal, or uninstallation, the corresponding product is archived on the retailer's store.

Within 1 hour of the product(s) being removed from Carro, the retailer is notified via email. The email will include the partner's name, a compressed list of the product(s) removed, and a downloadable CSV file containing the entire list.

Each email notification is unique to a single partner. For example, if 2 suppliers make products unavailable to Carro, the retailer would receive 2 separate emails summarizing the changes.

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