Carro connects brands for cross-store selling, but payments are not processed through Carro directly.

When the customer of a retailer purchases a product, that sale is processed via Shopify pay.

When a retailer makes a payment to their supplier for the customer, it is processed via Stripe.

For a more detailed explanation of how the payments move through Carro, the related article has a visual resource.

Tip: Most companies qualify to use Stripe, but if your brand falls under Stripe's Restricted Businesses, then you won't be able to use Carro yet. If you fall under these categories and want to be notified once a new payment processor is available, please let us know via support@getcarro.com

Related Help Articles

How do I get Paid According to my Revenue Split?

What are Shopify Usage Charges?

Do Suppliers Still Incur Stripe Fees?

What do I Need to Create a Stripe Account?

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