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FAQ

The most frequently asked questions + answers! :)

Can I use Carro While my Store is Paused?
What is Carro?
How do I Launch Carro?
How does Brand Partnerships work?
Does Carro Process Payments?
4 Ways to Merchandise Products On Your Online Store
What is the Requests Tab?
3 Ways to Promote Products Online with Carro
Changing Your Products' Availability on Carro
Profile Settings
What is the Partners tab?
Auto-Teardown System - Why Are Carro Products Being Archived From my Store?
How do Discount Codes Work and Affect Revenue Splits?
How Do We Know Our Data Is Safe?
What Permissions Does Carro Need and Why?
Does Carro Share the Barcode (ISBN, UPC, GTIN, etc.) Between Partners?
What is a Verified Badge on Carro?
How are Partners Selected?
Can Carro Support my Product Description Page's Custom Code?
Can I Only be a Retailer or Supplier, or can I Choose Both?
What Are Inventory Buffers?
How Can I View my Brand's Profile in the Directory?
Does Carro Interfere With 3rd Party Apps?
What is Kept in Sync Between the Retailer's and Supplier's Stores?
Shopify Inventory Options: Track Quantity & Continue Selling When Out of Stock.
Does Carro Support Back-Orders/Pre-Orders?
How can my Store be GDPR and CCPA Compliant When Using Carro's Brand Partnerships?
Can I Sell Digital Goods With Carro Brand partnerships?
Will Carro Slow Down My Site?
Can I Sell Carro-Powered Products on Marketplaces Outside of Shopify?
Inventory Syncing
What is Brand Pairing?
How Can I Share Access to Carro with my Team?
Which Countries can use Carro's Brand Partnerships?
What are Featured Brands & How do I Become Featured?
How do I End my Relationship With Another Brand?
How can I Browse the Directory?
How can I Contact my Partners?
Revenue Split Proposals
How Much Does Carro Cost?
How to set up ACH Stripe with Carro.