Article Contents:

Quick Overview

Supplier Order Information

Fulfillment Updates


Quick Overview:


Every order generated through Carro will be tagged one of two ways, depending on if you are acting as the retailer or the supplier.

When your customer places an order for a supplier's product on your store, it will appear in your normal orders queue and be tagged as a "Carro Supplier - *Partner Name*".

Shopify also provides the option to filter orders by tags, making it very easy to identify orders generated through Carro.


Supplier Order Information:


The supplier's information and Order # are included in the "Additional Details" section.

Carro routes a new order to the supplier on the retailer's behalf. At the time of the order, the retailer's credit card is charged the wholesale price of the product, according to the revenue split agreed upon with your partner.

The customer's information is shared with the supplier in order for the supplier to fulfill. As a retailer, your portion of the order is complete!


Fulfillment Updates:


When the supplier partner makes order updates, the order status will sync back to the retailer's store. For example, once the supplier fulfills the order and adds tracking, the order will appear as fulfilled with a tracking link in the retailer's Shopify.


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