With Carro Commerce API, all online retailers can use Carro, regardless of which e-commerce platform they use. As a retailer using the API, you’ll be able to pull partner products from the Carro directory to sell on your own storefront.
The API provides access to core Carro functionalities:
Adding products to your storefront with automatically synced inventory
Sending order information to Carro suppliers
Receiving order status and product updates
To learn more about this release, check out our press release.
Retailer Set Up Instructions:
Reach out to our team at email@example.com indicating interest in using the API. We'll connect you with our team to discuss your business needs and pricing.
We will provide developer documentation for you and your development team to review. Our API uses GraphQL to enable access to everything you need to form cross-store brand partnerships through Carro.
Once integrated with our API, you’ll be introduced to your dedicated account manager who will help you complete the onboarding process. During onboarding, your account manager will take the time to learn all about your business and your partnership preferences so that they can provide you with personalized brand recommendations and form partnerships on your behalf.
Your account manager will alert you when products from your partnerships are ready to be added to your store.
Once you start receiving orders for Carro products, simply submit the order details to our system and we’ll relay them to your supplying partner to fulfill.
You will receive order status and product update notifications automatically.
If a product is returned by a customer, you will have to initiate the return authorization process by contacting the supplier directly. Once the supplier receives the return, they will trigger the refund on Shopify, which our system will then pass through to you to return to the end customer.
How Do Payments Work?
You will be sent a payment link to add your credit card information during the onboarding process. Your credit card will be used to pay your suppliers their share of their revenue split for each order, as well as your monthly Carro subscription and transaction fees (5% of each order, unless otherwise noted).
How are Returns Handled?
If a product is returned, as the retailer, you will initiate the return authorization process by contacting the supplier directly. Once the supplier receives the return, they will trigger the refund on Shopify, which our system will then pass through to you to return to the end customer.