Carro orders are treated like normal Shopify orders.

Single-line order (only supplier products in the order):

1. The retailer will receive the order for the supplier’s product, but it will be treated as a non-inventory item, meaning it will not be triggered for fulfillment by the retailer's fulfillment center.

2. The order will be routed to the supplier's store through the Carro system, and the supplier will fulfill the order just like any normal Shopify order.

Multi-line order (retailer & supplier products in the same order):

1. The retailer will receive the order, which will flow through any of their integrated systems.

A. The retailer's item will follow their current flow and will trigger fulfillment.

B. The supplier's product will be treated as a non-inventory item so it will not be triggered for fulfillment.

2. The supplier will receive the order for their product, ported over by Carro, and will execute on the fulfillment of their item.

Curious how money flows through the Carro system? Please refer to this article:

http://support.getcarro.com/en/articles/4993454-how-do-i-get-paid-according-to-my-revenue-split

Want to know what an order looks like as a retailer or a supplier? Please refer to these articles:

Retailer: https://support.getcarro.com/en/articles/5003430-as-a-retailer-what-does-an-order-look-like-for-a-supplier-s-product

Supplier: https://support.getcarro.com/en/articles/5000023-as-a-supplier-what-does-an-order-look-like-from-a-retailer-s-store


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