With Pass-Through Shipping, suppliers can receive a shipping method and or shipping costs for orders generated by their retail partners. It is not required to collect shipping costs, so if you're only looking to have a shipping method added to the order, Carro can support this!

This feature is limited to a single name/rate for all domestic orders and a single name/rate for all international orders. Either is optional, so if you're just looking for domestic, that's not a problem.

Because Pass-Through shipping is hardcoded on our backend, the additional fee is collected from the retailer and paid to the supplier, and not collected by the retailer from the customer.

If the retailer wishes to collect this additional shipping charge from their customer, they will need to update the shipping profile for the supplier's items.

To activate pass-through shipping, provide the Carro team with the following:
1) The name of your shipping method (example: Standard Shipping or Free Shipping)

2) The price of your shipping rate (example: $4.99 or $0.00)

3) Proof of an agreement with your retail partner stating that they accept this rate in their store.

NOTE: To be reimbursed for shipping costs, it needs to be agreed upon by your retail partner. Simply email your partner asking them if it's okay to begin charging them $X for shipping, and forward the agreement to the Carro team.

Once you have all of the above, reach out to the support team via intercom or e-mail and we can enable Pass-Through shipping for your partnership.

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