After going live with a brand partner, it's always important to create a test order.
At checkout, you may see something like this:
To fix this, you need to add the Carro fulfillment location to your default delivery profile, here's how:
1. Go to your Shopify settings.
2. Click "Shipping and Delivery."
3. Hit "Manage Rates."
4. Scroll to the bottom and you should see the "Not shipping from" header and Carro:
5. Click "Add rates."
6. Select "Use same rates as ____ " for whichever location you normally ship from or whichever location you want to copy the rates from.
7. Click done, press save, and let us know once complete!
If you run into any issues or have questions, let us know using the intercom bubble in the bottom right-hand corner of the screen.