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Customer Experience

Customer Experience

How does it work for customers?

David Rice avatar Elias Schrank avatar
7 articles in this collection
Written by David Rice and Elias Schrank

What is the Customer Experience?

When a customer buys a product through Brand Partnerships, what happens?
David Rice avatar
Written by David Rice
Updated over a week ago

What Emails are Sent to Customers, and by who?

How do tracking, shipping, and refund notifications work for partner orders?
David Rice avatar
Written by David Rice
Updated over a week ago

When a Partner Product Sells, What Information Does the Supplier Receive?

What customer information is shared with the supplier?
David Rice avatar
Written by David Rice
Updated over a week ago

How Can Customers Track Their Orders?

When a product ships from a supplier, how do customers know it's in transit?
Elias Schrank avatar
Written by Elias Schrank
Updated over a week ago

How are Credit Card Disputes Handled?

What to do when suspicious behavior is detected.
David Rice avatar
Written by David Rice
Updated over a week ago

Do Customers Know When They Purchase a Partner Product?

Carro marks the products that are sold via partners. Here's how...
David Rice avatar
Written by David Rice
Updated over a week ago

Are Payment Options Like Quad or Shopify Credit Available to Certain Supplier Products?

How payment processing affects supplier purchases.
David Rice avatar
Written by David Rice
Updated over a week ago