Customer Experience
How does it work for customers?
8 articles
Written by David Rice and Elias Schrank
What is the Customer Experience?
When a customer buys a product through Brand Partnerships, what happens?Written by David Rice. Updated over a week ago
What Emails are Sent to Customers, and by who?
How do tracking, shipping, and refund notifications work for partner orders?Written by David Rice. Updated over a week ago
When a Partner Product Sells, What Information Does the Supplier Receive?
What customer information is shared with the supplier?Written by David Rice. Updated over a week ago
For Suppliers, Suppressing Klaviyo Emails.
Written by David Rice. Updated over a week ago
How Can Customers Track Their Orders?
When a product ships from a supplier, how do customers know it's in transit?Written by Elias Schrank. Updated over a week ago
How are Credit Card Disputes Handled?
What to do when suspicious behavior is detected.Written by David Rice. Updated over a week ago
Do Customers Know When They Purchase a Partner Product?
Carro marks the products that are sold via partners. Here's how...Written by David Rice. Updated over a week ago
Are Payment Options Like Quad or Shopify Credit Available to Certain Supplier Products?
How payment processing affects supplier purchases.Written by David Rice. Updated over a week ago