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Customer Experience

Customer Experience

How does it work for customers?

David Rice avatar Elias Schrank avatar
8 articles in this collection
Written by David Rice and Elias Schrank

What is the Customer Experience?

When a customer buys a product through Brand Partnerships, what happens?
David Rice avatar
Written by David Rice
Updated over a week ago

What Emails are Sent to Customers, and by who?

How do tracking, shipping, and refund notifications work for partner orders?
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Written by David Rice
Updated over a week ago

When a Partner Product Sells, What Information Does the Supplier Receive?

What customer information is shared with the supplier?
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Written by David Rice
Updated over a week ago

For Suppliers, Suppressing Klaviyo Emails.

David Rice avatar
Written by David Rice
Updated over a week ago

How Can Customers Track Their Orders?

When a product ships from a supplier, how do customers know it's in transit?
Elias Schrank avatar
Written by Elias Schrank
Updated over a week ago

How are Credit Card Disputes Handled?

What to do when suspicious behavior is detected.
David Rice avatar
Written by David Rice
Updated over a week ago

Do Customers Know When They Purchase a Partner Product?

Carro marks the products that are sold via partners. Here's how...
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Written by David Rice
Updated over a week ago

Are Payment Options Like Quad or Shopify Credit Available to Certain Supplier Products?

How payment processing affects supplier purchases.
David Rice avatar
Written by David Rice
Updated over a week ago