During onboarding, Carro asks for five different points of contact at your company. These contacts are shared with all of your approved partners, making it easy for them to get into contact with the right person on your team. You can add and edit from your profile settings at any time.
It's important that your contact information is completely filled out and up to date. That way, you never miss any critical messages from your partners and or the Carro team.
Here's how to access your Profile Settings and Contact Information: Click on the "gear" icon on the left-hand navigation column.
Point of contact: Requests for partnerships and general questions about your account.
Brand partnerships: Questions about partnership requests and active partners.
Customer service: Questions about refunds and returns.
Marketing: Questions about running campaigns to promote network products.
Finance: Questions about billing and accounting.