Here are three important reminders for successfully connecting your accounts: 

  1. You will need to have admin permissions on your Facebook page in order to connect to Carro. 
  2. You will also need to connect your Facebook page successfully before you are able to connect your Instagram. 
  3. Your Instagram must also be associated with the Facebook Business Page in order to properly sync.

If you have the above configured correctly, open an incognito window in Chrome (Carro is best compatible with Chrome) and retry the connection process.

If none of the above help, please let us know immediately and we'll be happy to help.

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